Lone Worker Policy for Cleaners Working Late at Night
1.Introduction:
This policy outlines the guidelines and procedures to ensure the safety and well-being of cleaners who work alone during late-night shifts. Cleaners may encounter unique risks when working alone, and this policy aims to mitigate those risks and provide a safe working environment.
2.Responsibilities:
- Employer Responsibilities:
a) Conduct a thorough risk assessment of the working environment to identify potential hazards.
b) Provide appropriate training, equipment, and resources to minimize risks and enhance safety.
c) Develop and maintain communication protocols to ensure regular check-ins and emergency procedures.
d) Monitor compliance with this policy and promptly address any issues or concerns raised by the cleaners.
2.2Cleaner Responsibilities:
a) Adhere to safety protocols, policies, and procedures outlined in this policy.
b) Report any safety concerns, incidents, or suspicious activities to the supervisor immediately.
c) Use personal protective equipment (PPE) as provided and required for the task.
d) Familiarize themselves with emergency procedures and evacuation routes.
e) Cooperate with any risk assessments, security measures, or safety initiatives introduced by the employer.
3. Risk Assessment:
A comprehensive risk assessment must be conducted to identify potential risks specific to lone workers during late-night cleaning shifts. The assessment should consider factors such as the working environment, task requirements, equipment used, and potential threats. The employer should regularly review and update the risk assessment as needed.
4. Communication:
4.1. Check-In Procedures:
a) Cleaners must establish regular check-in procedures with their supervisor or designated
point of contact.
b) Check-ins should occur at predetermined intervals during the shift to confirm the
cleaner's safety and well-being.
c) If a cleaner fails to check in or respond, the supervisor or designated point of contact
must follow the established escalation procedure to ensure the cleaner's safety.
4.2. Emergency Communication:
- Cleaners must have access to a reliable means of communication (e.g., mobile phone) to report emergencies or seek assistance.
- Emergency contact numbers for the supervisor, security personnel, and relevant
authorities should be readily available to the cleaner.
- Cleaners must promptly report any emergency situations, incidents, or suspicious
activities to the appropriate authorities and their supervisor.
5. Personal Safety Measures:
5.1. Personal Protective Equipment (PPE):
a) Cleaners must be provided with and wear appropriate PPE, including high-visibility
clothing, gloves, and footwear, as required by the task and working environment.
b) Cleaners should be trained on the correct usage, maintenance, and storage of PPE.
5.2. Safe Equipment Usage:
a) Cleaners must receive proper training on the safe operation of cleaning equipment and machinery.
b) Equipment must be regularly inspected and maintained to ensure its safe functioning.
c) Cleaners should report any malfunctioning or unsafe equipment to their supervisor immediately.
6. Health and Well-being:
6.1. Breaks and Rest Periods:
a) Adequate breaks and rest periods should be provided to ensure the physical and mental well-being of the cleaner.
b) Cleaners should not be expected to work excessively long hours that may compromise their safety or effectiveness.
6.2. Support and Reporting:
a) Cleaners must have access to support services, such as counselling or helplines, to address any work-related stress, anxiety, or personal issues.
b) Encourage an open-door policy where cleaners can report concerns, incidents, or harassment without fear of reprisal.
7. Training and Education:
All cleaners should receive comprehensive training on the following:
a) Lone worker safety procedures, emergency