At Citrus, we understand that listening to music or podcasts can help you focus and improve productivity. However, it is essential to maintain a balance to ensure safety, effective communication, and respect for workplace policies. Below are the detailed guidelines for using earphones and mobiles:
Earphone Usage
Allowed Earphones:
You may use earphones while working, but they must not be noise-canceling.
The purpose is to ensure you can still hear important alarms like fire alarms, notifications, or disturbances that may require your attention.
Avoid using earphones with excessive sound isolation features, as these may compromise your ability to respond to environmental cues.
It is recommend that you only use one ear bud rather than two and if you have over the head ear phones that they are not turnt up full blast
Volume Levels:
Keep the volume at a reasonable level that allows you to remain aware of your surroundings.
Test the volume periodically by removing one earphone to ensure you can still hear ambient noises.
Phone Calls:
Earphones should not be used to make or receive phone calls during work hours.
Use the office phone system or designated mobile devices for calls.
Situational Awareness:
Always remain aware of your surroundings, especially in environments requiring quick responses to alarms or colleagues needing assistance.
Remove earphones when walking around the office or engaging with team members to ensure clear communication.
Mobile Phone Usage
Work-Related Use:
Mobiles should primarily be used for work-related tasks or communication. Examples include responding to work emails, managing schedules, or accessing work-related applications.
Ensure your mobile device is on silent or vibrate mode during meetings and focus periods.
Personal Use:
Personal use of mobile phones should not be used on shift
Avoid engaging in lengthy personal conversations or excessive use of social media during work hours.
Respect Workplace Policies:
Ensure your mobile use does not distract others or interfere with your own productivity.
Be mindful of the workplace environment and avoid using mobiles in shared or collaborative spaces unless necessary.
Security and Confidentiality:
Do not use personal devices to store or transmit sensitive company information.
Lock your phone with a secure password or biometric authentication to protect data.
Why These Rules Matter
Safety:
Being able to hear alarms or disturbances is critical for maintaining a safe work environment.
In case of emergencies, quick reaction times can prevent accidents and ensure the safety of all team members.
Teamwork:
Staying accessible and aware ensures better collaboration with colleagues and fosters a supportive workplace atmosphere.
Listening and engaging without distractions strengthens communication and teamwork.
Professionalism:
Minimising distractions demonstrates respect for the workplace and helps maintain a high standard of work.
Following these guidelines ensures a productive and respectful environment for everyone.
Enforcement and Feedback
Supervisors may conduct periodic checks to ensure compliance with these guidelines.
Feedback on these policies is welcome. If you have any suggestions or concerns, please speak with your manager or HR representative.
By following these guidelines, we can ensure a safe, efficient, and productive environment for everyone at Citrus. Thank you for your cooperation. If you have any questions or need clarification, please do not hesitate to reach out to your manager.