At Citrus, we are committed to equipping you with the tools, knowledge, and confidence needed to excel in your role. Whether you're joining us as a new team member or transitioning into a different role within the company, here's an overview of the training you can expect to receive. Once you have completed your starter form and signed your contract, you will be sent a link by email to an online portal where you can access your training.
1. Onboarding
When you join the team, you'll begin with an onboarding process designed to familiarise you with our company culture, policies, and procedures. During this phase, you will:
- Meet your team (if working with one)
- Receive an introduction to our systems and tools via the training portal
- Learn about our mission, values, and goals.
2. Role-Specific Training
Your role-specific training will provide the knowledge and skills needed to perform your job effectively. This may include:
- Process Training: Detailed guidance on standard operating procedures.
- Safety Training: If applicable, training on health and safety protocols to ensure compliance and personal safety in the workplace.
3. Shadowing and Mentorship
We believe in learning by doing. As part of your training, you may:
- Shadow an experienced colleague to observe best practices. During your trial you will be
- Receive one-on-one mentoring to address your questions and provide personalisd support.
4. Continuous Development
Training doesn’t stop after onboarding. We offer ongoing learning opportunities, including:
- Access to online training platforms and resources.
- Regular workshops or team training sessions.
5. Feedback and Support
We ensure you feel supported throughout your training by:
- Regular check-ins with your manager or trainer to track progress and address concerns.
- Open communication channels for you to seek additional help or resources as needed.
What’s Next?
If you have specific questions about your training or need assistance at any point, please reach out to your manager or the HR department. We’re here to help you succeed!
Remember: Your training is an ongoing partnership. By actively engaging, asking questions, and seeking feedback, you can make the most of your learning experience and grow in your role at Citrus.
If you experience any issues accessing the training please get in touch with our team:
By phone: 02393600003
By email: [email protected]