Citrus Helpdesk

If you cant make your shift. Whatever you do, DON'T just no call/ no show.   Let your manager know as soon as you know you have a shift that y...

Has your colleague has not turned up to their shift without letting you and their managers know?  Get in touch! As soon as you realise this is the c...

Sometimes you can’t make it to your shift because of being unwell. Whatever you do, DON'T just no call/ no show. Please let your manager know and give ...

Keep calm and carry on It's never nice to receive complaints about your work, but if it does happen it's important that you remain professional ...

Absent for less than 7 days? If you're having to take time off for illness you must call in to the office each day to keep us updated on how you'...

We understand that lateness happens and is sometimes unavoidable.  If you know that you are going to be significantly late for your shift it's impor...

Getting to work in the snow Winter has now properly arrived, with heavy snowfall and plunging temperatures across the country, which has lead to widespread...

Unfortunately, there’s is no statutory entitlement for workers to get time off work to attend medical appointments during work hours. This includes hospital...

With SSP the main things to remember are : 1) To qualify your weekly average earnings must be over £123 2) You must provide a sick note signed by your...