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Citrus UK
Categories
Issues during your shift/on site
Issues during your shift/on site
Frequently Asked Questions
My Colleague has not arrived for their shift and I'm on my own
A customer has complained about my work
Returning to work after absence/sickness?
Am I Eligible For Statutory Sick Pay (SSP) ?
What happens if I leave with no notice?
View all (10)
Stock & Equipment
All queries relating to stock, equipment and hoovers
Bottles, and Spray bottles
Hoover Parts Explained
I need more cleaning supplies / stock
I need replacement equipment
My Hoover isn't working?
View all (6)
TimeGate (Clocking in/out)
How to use TimeGate
What is the company number on the Timegate Login Page
I do not know my SIN (Site identification Number)
I have a error message when clocking in or out Timegate
I forgot to clock in or out
View all (12)
Site Problems
Lights are not working
What to do if the Venue is closed for the week?
Medical emergency on site?
Fire on site?
In the event of a bomb threat on site
View all (12)
Attending Shift Issues
I'm unable to attend my shift, What do I do?
Not feeling well or tested positive for Covid-19?
Snow Adverse Weather
What to Do if Your Car Breaks Down Before Your Shift
Strike Action
View all (8)