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Citrus UK
Categories
Issues during your shift/on site
Issues during your shift/on site
Frequently Asked Questions
My Colleague has not arrived for their shift and I'm on my own
A customer has complained about my work
Returning to work after absence/sickness?
Am I Eligible For Statutory Sick Pay (SSP) ?
What happens if I leave with no notice?
View all (10)
Stock & Equipment
All queries relating to stock, equipment and hoovers
Bottles, and Spray bottles
Hoover Parts Explained
I need more cleaning supplies
I need replacement equipment
My Hoover isn't working?
View all (6)
TimeGate (Clocking in/out)
How to use TimeGate
What is the company number on the Timegate Login Page
I do not know my SIN (Site identification Number)
I have a error message when clocking in
I forgot to clock in or out
View all (11)
Site Problems
Lights are not working
Medical emergency on site?
Customer has left you a note in which has upset you
What to Do if Toilets Are Blocked
I cant get in to the site as the lock/code wont work
View all (6)
Attending Shift Issues
I'm unable to attend my shift, What do I do?
Not feeling well or tested positive for Covid-19?
Snow Adverse Weather
What to Do if Your Car Breaks Down Before Your Shift
Strike Action
View all (8)