Occasionally, unforeseen circumstances may require a venue or property to close temporarily. If your assigned venue is closed for a week, there are several steps and options available to ensure the situation is managed efficiently and with minimal disruption to you. This guide outlines what you need to do, the options available, and how to access support.
Step 1: Confirm the Closure
When informed about a venue closure, it’s important to confirm the details:
- Verify the duration of the closure (e.g., a full week or specific days).
- Understand the reason for the closure, if communicated.
- Check if there are any updates about when the venue will reopen.
You should receive this information from your line manager or another point of contact. If details are unclear, don’t hesitate to ask for clarification.
Step 2: Explore Your Options
While the venue is closed, you have three main options we will manage your schedule:
Option 1: Relocation to a Temporary Site
- What Happens: The operations team will attempt to find a temporary location where you can work during the closure period. This ensures you can continue working without interruption.
- What You Need to Do:
- Be flexible and open to temporary reassignment.
- Confirm the details of the temporary site, including:
- Address: Make sure you know where to go.
- Shift Times: Check if the working hours differ from your usual schedule.
- Contact Details: Ask who your point of contact will be at the temporary site.
- Plan your travel and logistics to ensure you can reach the temporary location on time.
Temporary relocations are designed to minimise disruption and ensure continuity of work, so they are the preferred solution wherever possible.
Option 2: Take Holiday Leave
- What Happens: If you have accrued holiday leave, you can choose to use it during the closure period. This option allows you to take time off as paid leave.
- What You Need to Do:
- Check your holiday balance to confirm you have sufficient leave available.
- Inform the operations team of your intention to use holiday leave during the closure.
- Submit a formal holiday request through the portal. Note that this will only be approved if its available for you to take. If you do not have enough then you will not be paid the whole period.
Taking holiday leave is a good option if you want to take a break or have prior commitments.
Option 3: Take Unpaid Leave
- What Happens: If temporary relocation is not possible and you prefer not to use your holiday leave, you can opt to take unpaid leave for the duration of the closure.
- What You Need to Do:
- Notify the operations team that you wish to take unpaid leave.
- Ensure you understand how this will affect your payslip for the period.
Unpaid leave can be a flexible option if you’re comfortable with a short-term reduction in income.
Step 3: Communicate Your Decision
Once you’ve reviewed your options, promptly inform the operations team of your choice. Clear and timely communication helps ensure arrangements can be made quickly.
- If opting for relocation: Confirm your availability and readiness to work at the temporary site.
- If opting for holiday or unpaid leave: Submit your request as soon as possible to allow for processing and approval.
Step 4: Prepare for Temporary Relocation (if applicable)
If you are relocated to a temporary site, ensure you’re well-prepared:
- Confirm the exact location and working hours to avoid any confusion.
- Familiarise yourself with the temporary site’s procedures, if provided.
- Allow extra time for travel to the new site, especially on the first day.
Additional Tips
- Stay flexible and open to changes during this period. Venue closures are often unforeseen and require quick adjustments.
- Keep communication lines open with your manager for updates, especially if the closure duration changes or new information arises.
- Use this time as an opportunity to showcase your adaptability and reliability, which are valuable qualities in any role.
Conclusion
Venue closures, while inconvenient, can be managed effectively by understanding your options and taking prompt action. Whether you choose to relocate, take holiday leave, or unpaid leave, the goal is to minimise disruption and ensure the situation is handled smoothly.
If you have any concerns or questions, don’t hesitate to speak to the operations team. They are there to support you through this process.