This guide provides clear steps for cleaners and security guards when they encounter a bomb threat on site. The safety of employees and others is the priority, followed by protecting the company’s interests.
Step 1: Stay Calm and Composed
- Do not panic: Your ability to stay calm will help ensure safety and clear communication.
- Follow the site's emergency protocols: Most sites have specific procedures for threats, including evacuation or communication plans.
Step 2: Immediately Notify the Appropriate Authority
Contact Site Management or Security:
- Use the designated emergency contact number or inform the site supervisor.
- Clearly explain that you’ve arrived on site and have been informed or observed evidence of a bomb threat.
Inform Your Line Manager or Supervisor:
- Call your company manager or supervisor immediately after notifying site management.
- Provide all known details, such as the nature of the threat and any actions already taken.
Step 3: Follow Evacuation Procedures (If Activated)
If the site is under evacuation:
- Exit the premises calmly: Follow evacuation routes or directions from emergency personnel.
- Do not delay by gathering personal belongings.
- Assist others if it is safe to do so, particularly visitors who may be unfamiliar with procedures.
If evacuation is not yet activated:
- Stay in a safe area as instructed by the site supervisor or emergency personnel.
Step 4: Document the Incident
- Once in a safe location, document your actions:
- Record the time of arrival, the threat details, and the steps you took.
- Submit a brief report to your company supervisor to ensure clarity and accountability.
Step 5: Avoid Unnecessary Communication
- Do not speak to media or unauthorised personnel about the incident.
- Redirect all inquiries to your site supervisor or your company’s management team.
Step 6: Prioritise Safety and Follow Company Guidance
- Your safety is paramount. Do not attempt to return to the site until it has been declared safe by the appropriate authorities.
- If you are unable to work due to the threat, stay available for further instructions from your company.
Key Reminders
- Safety first: Do not attempt to investigate the threat yourself.
- Represent the company professionally: Your conduct reflects on the company’s reputation. Maintain clear communication and professionalism at all times.
- Stay updated: Await further instructions from your company or site management before taking additional actions.
If you are not envolved with the above steps and you are unable to get in to the site to work due to a bomb scare then leave the area.
1) record where you was able to get to
2) take a picture on the area on your phone
3) call the helpdesk immediately.
By following these steps, you help ensure the safety of all individuals on site and demonstrate professionalism that upholds the company's interests.