What does this mean?


We all take for granted how handy it is to be able to turn lights on and off whenever we want. But what if your lights suddenly stop working and you have no idea why? Was that the light bulb that blew? Is there something broken within the light switch? Are the wires being nibbled by mice? Hopefully, your wires aren’t being eaten by mice, otherwise you’ll have a whole new problem. In the vast majority of cases, the issue can be resolved without the need for a manager to come and take a look!

The 4 main causes:


  1. The light fitting is unplugged
  2. The light bulb has burnt out
  3. The circuit breaker has tripped
  4. The ballast/driver needs replacing


Some other causes could be:


  1. The light switch is broken
  2. The wires to either the light or the switch aren’t connected properly

What should I do?


Step One - Do you know where all the lights are? Some sites will have multiple lights switches in different locations. For instance some pubs will have a set of light switches and also some dimmers or sliders behind the bar. 


Ask your self - am I sure these are all the lights?


If you are 100% sure that you have check all light switches, dimmers and switches in other areas then move to step two


Step two: try the lights in another area. For example if you are working in a pub try turning on the lights in the cleaning cupboard or the kitchen. 


Before doing that just check if ANY emergency lights are on? emergency lights will often be displayed if there is no power. However note that in some clubs they are always on. Just note : is there any lighting that is on that isn't usually? They look like this :




Step Three - If they definitely do not work then call us and we will advise you on what to do. 


our contact number is 02393 6000 03