Frequently Asked Questions

Im unable to attend my shift, What do I do?
Sometimes you cant make your shift. Whatever you do, DON'T just no call/ no show.   Let you manager know as soon as you know you have a shift that yo...
Thu, 14 Jul, 2022 at 4:38 PM
I wish to terminate my employment with Citrus
What is a resignation? A resignation is a clear statement by you to Citrus that you are going to leave your job. Threatening to leave, or saying that yo...
Thu, 19 May, 2022 at 4:03 PM
I need new uniform
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Mon, 31 Jan, 2022 at 8:38 PM
I have a hospital appointment
Unfortunately, there’s is no statutory entitlement for workers to get time off work to attend medical appointments during work hours. This is for hospital a...
Fri, 20 May, 2022 at 12:29 PM
I can not complete the starter form
Starter form problems You can access the form here > NEW STARTER FORM There maybe a few reasons that this form may not work for you. Below are a ...
Mon, 4 Jul, 2022 at 10:31 AM
I need new Uniform
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Wed, 2 Feb, 2022 at 8:09 PM
My work Colleague has not arrived for their shift and im on my own
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Wed, 2 Feb, 2022 at 8:10 PM
Im not feeling well or have tested positive for Covid
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Wed, 2 Feb, 2022 at 8:10 PM
A customer has complained about my work
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Wed, 2 Feb, 2022 at 8:11 PM
What uniform shall I wear on site?
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Wed, 2 Feb, 2022 at 8:11 PM