Clocking in/out from home can happen when you are not connected to the internet on site when clocking in or out. If you are clocking in and out of your shift from home or elsewhere with an internet connection an alert will be sent to our local admin team who can see where you have clocked in and out from.
Our admin team will then be in touch by email and phone to check up and make sure everything is ok.
Click HERE If you are experiencing any problems with Timegate.
Please note the system will not allow you to clock in when away from the site
Or get in touch with the team for more help:
By phone: 02393 6000 03
By email: Helpdesk@citrus-services.co.uk