Error 665 indicates that your device is experiencing trouble connecting to the Internet. Here is a detailed guide on how to troubleshoot and resolve Internet connectivity issues that trigger this error.
Step 1: Check Your Internet Connection
1. Verify Connection: Ensure that other devices on the same network can access the Internet.
2. Check Network Status: Look for any notification or status lights on your modem or router that indicate connectivity issues.
Step 2: Try a Different Network
1. Switch Networks: If possible, connect your device to a different Wi-Fi network to rule out issues with the current network.
2. Use Mobile Data: If you are using a smartphone, try using mobile data instead of Wi-Fi to see if the issue is with the Wi-Fi connection. If you have run out of data then connect to wifi of the customers venue or building.
Step 3: Restart Your Device
1. Power Cycle: Switch off your device completely, wait for a minute, and then turn it back on.
2. Reconnect: Once your device restarts, attempt to connect to the Internet again.
Remember, when dealing with Internet connectivity issues, patience is key. Some problems may be outside of your control, such as outages from the service provider. Always communicate clearly and promptly with your team and supervisors to minimise the impact of connectivity issues on your work. If you have run out of data then use the premises Wifi you are at.