If you've recently left Citrus, you might be wondering about your P45 and when you can expect to receive it. This guide will help answer your questions.
What is a P45?
A P45 is a document issued by your employer when you leave a job. It provides a summary of your earnings and taxes paid during your employment and is essential for:
Starting a new job (to ensure correct tax code usage).
Claiming tax refunds.
Applying for certain benefits.
When Will I Receive My P45?
At Citrus, we aim to issue your P45 promptly after your final payroll has been processed. Therefor you will expect to get it with your final Payslip ON PAYDAY.
Here’s how the process works:
Final Pay Calculation:
After your last working day, your final pay is calculated, including any outstanding payments such as unused holiday pay.
Payroll Completion:
Your final payroll is processed during the usual payroll cycle.
This ensures all taxes and National Insurance contributions are accurately recorded.
Issuance of P45:
Once your final pay has been processed, your P45 will be prepared.
The document is typically sent via email or post within 5 working days of payroll completion.
How Will I Receive My P45?
Email: If you opted for electronic correspondence, your P45 will be sent to your registered email address OR you can view it on the portal under " MY PAYSLIPS"
What If I Haven’t Received My P45?
If you haven’t received your P45 within 10 working days after your final pay date, follow these steps:
Contact Payroll Team:
Email: [email protected]
Verify Details:
Confirm your email address are up-to-date.
Request a Replacement:
If your P45 has been lost or misplaced, you can request a duplicate.
Do I Still Get a P45 if I’m on Maternity Leave or Sick Leave?
If you formally leave Citrus while on maternity or sick leave, the same process applies. Your P45 will be issued after your final pay has been processed.
Can I Start a New Job Without My P45?
Yes, you can start a new job without your P45. Provide your new employer with a completed Starter Checklist (previously P46) to ensure you are taxed correctly until your P45 is available.
Need Further Assistance?
If you have additional questions about your P45 or final pay, don’t hesitate to contact the HR or Payroll department at Citrus. We’re here to help!